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UPDATE ON CONSUMER PRICE EXPLOITATION COMPLAINTS

The Commission wishes to notify the public that it has over the past 4-5 weeks received numerous complaints from the public about significant increases in prices of various products in the wake of the prevailing COVID-19 pandemic. The Commission’s further price movement analysis indicates clear evidence of price exploitation, as prices increased 14% to over 1000% in respect of certain products. Herein attached is a synopsis of the complaints received and profiled during April and May 2020. 

The Commission is working closely with relevant stakeholders such as the Ministry of Industrialization & Trade, Office of the Attorney General and the Ministry of Justice in order to introduce a legal mechanism to address price exploitation during the prevailing COVID-19 outbreak. The Commission will revert to the public with further progress once the price directives are gazetted and/or investigations initiated against the parties implicated. In the meantime, consumers are urged to continue filing their complaints with the Commission at covid-19@nacc.com.na alternatively via whatsapp or text to +264 81377 4800.

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